Shipping policy

Shipping Policy

At Funkzee, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, you will receive a confirmation message along with tracking details, allowing you to monitor your shipment's progress.

Shipping Time

Delivery timelines may vary depending on your location. Estimated delivery times are:

- Metro Cities: 3–5 business days

- Other Cities & Towns: 5–8 business days

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions, transportation delays, public holidays, or courier service disruptions.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed. Any promotional free-shipping offers will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, tracking information will be provided via email, SMS, or WhatsApp (where applicable). Customers can use the tracking details to monitor delivery status.

Delivery Attempts

Our delivery partners may make multiple delivery attempts. If a package remains undelivered due to incorrect address details, unavailability of the recipient, or refusal to accept delivery, additional shipping charges may apply for re-shipment.

Address Accuracy

Customers are responsible for providing accurate shipping information. Funkzee is not responsible for delays or delivery issues caused by incorrect or incomplete address details submitted during checkout.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support team within 48 hours of delivery. We will review the issue and assist with a suitable resolution.

For any shipping-related questions or assistance, please contact our customer support team. We are committed to ensuring a smooth and reliable shopping experience for every customer.

Thank you for shopping with Funkzee.